Three clear pathways, one safe and structured platform
Letter Getters is built so every user follows the right journey from the start. Children, parents, and adults all have different roles, permissions, and responsibilities. This keeps the experience easier to understand and much safer to manage.
Child
Safe registration, parent approval, child-friendly profile, and guided communication.
Parent
Approves child registration, stays linked to the child account, and supports safe visibility.
Adult
Email verification, adult-only access, profile-based matching, and communication tools.
How each pathway is designed
Each pathway has its own purpose, access rules, and workflow. This makes the platform easier to manage for users and administrators.
Child users
The child pathway is built around safety, simplicity, and parent involvement. Children do not enter directly into open communication. Their journey is controlled and structured from the first step.
Main goal
Let children enjoy a meaningful pen-pal experience while keeping adults and safety controls involved where required.
Parents
Parents are a key part of the child pathway. They do not simply observe from the outside. They confirm the child account and can remain linked to important steps in the communication process.
Main goal
Give parents the right level of involvement without making the platform confusing or difficult to use.
Adult users
Adult users follow a separate route for adult-to-adult communication. Their experience is not mixed with the child pathway. They register, verify email, complete their profile, and then use the platform through the adult dashboard.
Main goal
Provide a cleaner, more independent experience for adult users while preserving structure and platform standards.
Same platform, different responsibilities
The table below helps users quickly understand how the three pathways differ.
How the pathways connect
1. Register
User selects the correct pathway and creates the account.
2. Verify or Approve
Parent approval or adult email verification is completed.
3. Build Profile
Interests, avatar, details, and preferences are added.
4. Use Platform
Matching, letters, review, and communication begin through the correct role flow.
Clear roles make the whole system safer and easier
Pathways reduce confusion, keep users in the right experience, and help the platform apply the right controls at every step.
More Safety
Users only access the parts of the platform meant for their role.
Clearer Workflow
Every user knows what step comes next and why it matters.
Better Management
Admin tools can apply the right review and moderation logic.
Better Matching
Interests and role-based journeys make matching more suitable.
Explore the platform with the right expectations
Understanding the pathways makes it easier for every user to know how the platform works and what role they play in the process.